Last Updated: May 2026

Welcome to Mathzem.com. These Terms and Conditions explain the rules for using our website and AI-powered IB Math practice platform.

By using Mathzem, creating an account, or subscribing to our service, you agree to these Terms.

1. About Mathzem

Mathzem is an online learning platform designed to help IB Mathematics students practice topic-wise questions, upload their working, receive AI feedback, and track their progress.

Mathzem currently focuses on IB Mathematics courses such as:

IB Mathematics AA HL
IB Mathematics AA SL
IB Mathematics AI HL
IB Mathematics AI SL

Our goal is to support students with better practice, clearer feedback, and improved exam preparation.

2. Who Can Use Mathzem

Students may use Mathzem for personal learning and exam preparation.

If a student is under the age where parental or guardian consent is required in their country, they should use Mathzem with permission from a parent or guardian.

3. Account Use

Some features may require an account.

You agree to provide accurate account information, including your name and email address.

You are responsible for keeping your login details safe. Please do not share your account with others.

4. Payments and Subscriptions

Mathzem may offer free sample access and paid subscription access.

Paid access allows students to unlock more practice questions, AI feedback features, and progress tracking.

Payments are processed securely through Stripe. Mathzem does not store your card number, CVC, bank details, or full payment information.

Your access will be activated after successful payment confirmation.

Prices, plans, and features may be updated from time to time.

5. Refunds

If you believe there is a payment issue or you are not able to access the service after payment, please contact us.

Refund requests will be reviewed fairly based on the situation, including whether the service was accessed or used.

To request help with payment or access, contact us at:

info@mathzem.com

6. Student Work and AI Feedback

Students may upload handwritten solutions, screenshots, or other math work to receive AI feedback.

AI feedback is designed to support learning by helping students understand mistakes, correct methods, and areas for improvement.

AI feedback may not always be perfect. Students should use it as a learning support tool, not as a guaranteed final answer or official exam marking.

7. Learning Results

Mathzem is designed to help students practice and improve, but we do not guarantee specific exam scores, grades, university admission results, or academic outcomes.

Student progress depends on many factors, including consistency, effort, revision habits, and exam preparation.

8. Acceptable Use

When using Mathzem, you agree not to:

Share your account login with others
Copy, sell, or redistribute Mathzem questions or content
Upload harmful, illegal, or inappropriate content
Try to damage, hack, overload, or misuse the website
Use Mathzem in a way that disrupts the learning experience for others

Mathzem may restrict or suspend access if the platform is misused.

9. Intellectual Property

The content on Mathzem, including questions, explanations, page designs, platform features, branding, and learning materials, belongs to Mathzem unless otherwise stated.

Students may use Mathzem content for personal learning only.

You may not copy, resell, publish, or distribute Mathzem content without written permission.

10. Website Availability

We work to keep Mathzem available and running smoothly.

However, the website may sometimes be unavailable due to updates, maintenance, technical issues, hosting issues, or third-party service interruptions.

We may update or improve features over time.

11. Third-Party Services

Mathzem may use trusted third-party services to run important parts of the platform.

These may include:

Stripe for payment processing
AI services for feedback
Website hosting and technical services

Use of these services may also be subject to their own terms and policies.

12. Privacy

Your privacy matters to us.

Please read our Privacy Policy to understand what information we collect, how we use it, and how we protect it.

13. Changes to These Terms

We may update these Terms as Mathzem grows or as features change.

If we update the Terms, we will post the new version on this page with an updated date.

Continued use of Mathzem means you accept the updated Terms.

14. Contact Us

If you have questions about these Terms, payments, access, or your account, please contact us at:

info@mathzem.com